Food delivery services abuse involve a range of assaults and sexual harassment committed by both delivery drivers and customers. These assaults and harassments are often a one–time, non–consensual encounter, but given the role technology plays in these interactions, encounters can be ongoing and happen over a period of time. More problems arise when the food delivery services do not take responsibility for their contractors or do not offer support to contractors that have become victims. Read more about reports involving DoorDash, Uber Eats, and Instacart.
Women working for food delivery companies have reported being groped, threatened, and harassed by customers and female customers have been sexually assaulted by delivery drivers. Restaurant workers have been assaulted by drivers when orders were delayed or made in error. There are also many reports of drivers being assaulted by unhappy customers. Click here to read accounts from across the country of assaults and harassment involving DoorDash, Uber Eats, Instacart and other food delivery companies.