Senior paralegal Jackie Downey is responsible for interviewing the firm's potential new clients, obtaining information about their potential cases and providing general information about the firm and its areas of practice.
She also works with the firm's clients - gathering information and records to confirm essential facts about their cases. With superior communication skills, Jackie prides herself on her responsiveness to the firm's clients and potential new clients.
A magna cum laude graduate of Southern Connecticut State University, Jackie's resume includes many years working in the financial services industry where her job responsibilities consistently included interaction with clients and customers as well as paralegal assistance with regulatory and legal compliance.
I have been wondering how people that I do not know have taken it upon themselves to take such very good care of, advocate for and treat me with such respect … I am so very grateful to you all and I will remember your kindness until the day I die. So, I want to take this opportunity to thank you Ron and the rest of the team… Just to be clear, I cannot talk to you because I have not been able to stop crying every time I remember how hard you guys advocated for me, told … my story, yet made me feel safe. Ron, thank you and please let everyone on my team know how I sincerely feel.
- Recent Client, Case Settled
February 2019